Good morning everyone!
Yesterday, I made a post on my Instagram story about the issues I've been having with my stud earrings and the e6000 adhesive.
I wanted to make this issue a little more publicly known so I can cross post to all my social media platforms.
In 2018, I received many complaints about earrings falling apart.
I cannot express not only how very sorry I am, but how incredibly embarrassing it is to hear this.
Of course, with anything that's glued, there's always a chance the adhesive will fail, but last year they failed at an alarming rate.
Over the last few months I have tried 6 or so new adhesives and nothing has held up.
I've been communicating with e6000 and they have been less than helpfull.
What I am doing to remedy:
Currently I am pulling apart all my stock. All earrings that do not fail with above normal "reasonable pressure" will be repackaged and sold.
Any failed components I will reattempt until a satisfactory bond has been reached.
This means I will have significantly less stud earrings for sale until I find an appropriate product and method of securing them.
I am making a lot of dangle earrings for 2019 so that you will still have earring options available from me. The bronze do contain some nickel but I am able to wear them for a day, with no swelling or ickies the next day (but my lobes did itch towards the end of the day so please keep that in mind)
For all of you that have purchased earrings that were defective: PLEASE reach out to me, I can offer you store credit or exchange for existing stock. I would like to recover as many stones as possible. So if you still have your broken earrings, please kindly return them upon exchange/store credit.
E-mail me: what you purchased, when, how you wore them firstname.lastname@example.org
Going forward I advise that you don't wear your earrings over night or in the shower as the bodys natural oils and products like face wash and shampoo dramatically increase the chance of your earrings breaking. Although most of these adhesives are marketed as waterproof, I think it's a good practice to remove jewellery before cleansing/washing and sleeping.
If you have any questions or concerns, or complaints, please reach out.
Thank you and have a wonderful day!!!